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Service Ticket
To open a service ticket, please complete this form:
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Company
*
Name
*
First
Last
Phone
*
Email
*
Are there Error Code(s) displayed:
Yes
No
If yes, please list:
Brief description of issue: (copy)
*
Have you reset the circuit breaker in the panel?
Yes
No
Station I.D. or QR Code #:
*
Station Location (Address):
Submit
We recommend capturing photos to share with our service team for a more efficient and accurate assessment when they follow up with you.
Please leave charger(s) powered so we can attempt remote diagnosis.
Our Service Team can be reached M-F, 8am to 5pm ET at 585.533.4085.
500 Canal View Blvd, Suite 100
Rochester, NY 14623
585.533.4051
[email protected]
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